Refund Policy

At Unileasys, we strive to provide the best learning experience. However, we understand that situations may arise where a refund is required. This Refund Policy outlines the terms under which refunds will be provided.

1. Eligibility for Refund

Refunds will only be issued under the following conditions:

Duplicate Payments: If you are charged multiple times for the same transaction.
Technical Issues: If there is a technical error that prevents access to courses or content.
Cancellation within 7 days: If you request a refund within 7 days of purchase, provided that you have not accessed more than 50% of the course material.

2. Non-Refundable Scenarios

The following scenarios are not eligible for a refund:

If you have accessed more than 50% of the course content.
If the course is a discounted or promotional offer.
If the refund request is made after 7 days from the date of purchase.
If the issue is due to your own error or failure to access the platform due to personal reasons (e.g., internet issues).

3. Request Process

To request a refund, please follow these steps:

Contact us at support@unileasys.com with your transaction details.
Provide the reason for your refund request.
Our support team will review your request and respond within 5-7 business days.

4. Processing Time

Once your refund request is approved, the refund will be processed to your original payment method within 10-15 business days. Refunds will be issued based on the payment gateway used (e.g., Razorpay).

5. Modifications to Refund Policy

Unileasys reserves the right to modify or update this Refund Policy at any time. Users will be notified of any significant changes.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at support@unileasys.com.