1. Scope of this policy

This policy applies to the Unileasys website, online learning platform, courses and related services that link to or refer to this policy. It should be read together with any additional privacy notice shown when you register for a particular service, course or programme.

2. Information we may collect

Depending on how you use Unileasys, information processed may include:

• Account information: name, username, email address, contact details, institution or school information and other registration details you provide.
• Learning information: course enrolments, learning activity, quiz and assessment attempts, scores, progress, submissions and completion records.
• Communication information: messages, support requests, feedback and other information you choose to send to us.
• Transaction information: order details, payment status, subscription or access information and transaction references. Payment card, banking or UPI credentials are generally handled by the relevant payment provider and should not be submitted in ordinary messages to us.
• Technical information: IP address, browser and device details, log records, access times, pages visited and information collected through cookies or similar technologies.

Please do not provide personal information that is not needed for the service you are using.

3. How information may be used

Information may be used, where relevant, to:

• Create and manage user accounts and authenticate access.
• Provide courses, learning resources, assessments and platform features.
• Record learning activity, calculate results and display progress.
• Process enrolments, payments, subscriptions and access permissions.
• Respond to enquiries, provide support and send service-related notices.
• Maintain platform security, prevent misuse and troubleshoot technical issues.
• Improve the reliability, usability and educational value of our services.
• Meet applicable legal obligations and protect lawful rights.

4. Learning records and institutional accounts

If you access Unileasys through a school, institution, teacher or other organisation, relevant account and learning information may be made available to authorised representatives of that organisation for educational administration, learner support and progress monitoring.

Access to such information should be limited to persons who have an appropriate role and legitimate need. The organisation may also have its own privacy notice or obligations that apply to information it provides or manages.

5. Cookies and similar technologies

Unileasys may use cookies or similar technologies to support login sessions, remember preferences, maintain security and help the platform function. Some cookies may be necessary for core features. Browser settings may allow you to control or delete cookies, but disabling certain cookies may affect platform functionality.

6. When information may be shared

We do not intend to make personal information publicly available. Information may be shared only where reasonably necessary for the purposes described in this policy, such as:

• With authorised school, institutional or course administrators where they manage your access or learning programme.
• With service providers who support hosting, platform operation, communications, payment processing, security or technical support, subject to appropriate arrangements.
• Where required by applicable law, a lawful request or a competent authority.
• To protect users, the platform, or the lawful rights and safety of Unileasys and others.

Service providers should receive only the information reasonably required to perform their services. Their handling of information may also be governed by their own privacy terms.

7. Payments

Where paid services are offered, transactions may be processed through an external payment gateway or payment service provider. Payment providers handle payment credentials under their own security and privacy practices. Unileasys may receive transaction references, payment status and related details needed to confirm an order or manage access.

8. Data retention

Information may be retained for as long as necessary to provide the services, maintain learning and transaction records, resolve disputes, enforce agreements, meet legal requirements or protect the platform. Retention periods may vary according to the type of information and the reason it is held.

When information is no longer required, reasonable steps will be taken to delete it, anonymise it or securely dispose of it, subject to applicable retention obligations and technical limitations.

9. Security

We aim to use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or loss. However, no website, network or electronic storage method can be guaranteed to be completely secure. Users should protect their passwords and notify us if they suspect unauthorised account activity.

10. Children's information

Unileasys may be used for school-age learning. Where a learner is a child, account creation and use should take place with the involvement or authorisation of a parent, guardian, school or other person legally permitted to act on the child's behalf, as required by applicable law.

Schools and institutions should ensure that they have the necessary authority to provide learner information and should explain the relevant use of the platform to parents, guardians and learners. Please contact us if you believe a child's information has been provided improperly.

11. Your choices and requests

Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to raise an objection or grievance about its handling. Some information may need to be retained for legal, security, educational or transaction-record purposes.

You may also update certain account details through the platform, where that feature is available. For other privacy-related requests, contact us through the official Unileasys communication channels.

12. External websites and services

Our website may link to third-party websites, tools or services. This policy does not apply to those external services. Please review their privacy policies before providing them with personal information.

13. Changes to this Privacy Policy

We may update this policy when our services, information practices or legal requirements change. The revised policy will be published on this page. Please review it periodically to stay informed about how information may be handled.

14. Contact and privacy concerns

If you have a question, request or concern about this Privacy Policy or the handling of personal information, please contact Unileasys through the contact details or communication channels published on the official website. Please include enough information for us to understand and respond to your request, but do not send passwords or payment credentials.